The Latest and Greatest Technologies

Need a Helping Hand Answering Your Business Phones but Don’t Need Another Employee? Use an Answering Service

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Do you run a small business and need help answering phone calls once in a while but aren’t interesting in hiring an employee to sit at the phone all day, every day? If so, an answering service may be a better option for you to try. If you answer most of the calls on your own, or if people call your individual workers directly for communication, you don’t need a secretary. Consider the following advantages to hiring a call service. You Don’t Need a Full-Time Secretary Do people call directly through to your cell phone line, or do they call to the extensions of the people that they need to talk with inside the office? If so, you may not see the need to have a full-time secretary in the office. Instead of having a full-time secretary, you can use an answering service so you won’t have to worry about  Benefits Full-time wages Sick and vacation days Bonuses and holiday pay You don’t have to have all these concerns, and you don’t have to add someone to your payroll. Instead you can just pay the answering service when their help is needed. You Need Late-Night Service Do you need someone to answer the phones late at night when you aren’t around or when you don’t want to answer the phones on your own? A late-night answering service can field the calls, take messages, and determine what issues are emergencies that need to be put through to you. You can iron out the details in your service package. You Don’t Want to Manage More Employees Does the thought of having to manage another employee make you hesitate to hire a secretary? When you are using a call service, the workers that are designated to answer your phone calls are managed by their own team of managers, and the person answering the calls isn’t your employee. You aren’t responsible for them in any way. You can use the call service as little or as much as you want, depending on how much you have going on and how accessible you are on which days. You can have your calls easily put through to the call service by setting up call forwarding on your cell phones and land lines. Talk with a call service in your area and find out how much it might cost you to utilize an answering service rather than hiring another employee....

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Tips For Preparing For A Remote Tech Support Session

Posted by on 5:31 am in Uncategorized | Comments Off on Tips For Preparing For A Remote Tech Support Session

A malfunctioning computer always seems to happen at the worst time. Fortunately, in many cases, you no longer have to wait for a tech to show up at your house, or worse, have to unplug the machine and haul it to the nearest repair shop. Remote tech support and computer repair services may be able to fix your problem. The following guide can help you determine if this is a job for remote support, and what you need to do to prepare for the session. #1: Determine the type of problem Remote tech services are for software and, in some cases, operating system problems. You typically cannot use remote tech for hardware unless the problem is with the software or drivers that connect or control the hardware. If the computer won’t turn on, for example, remote tech can’t help because this is a hardware issue. #2: Verify that the internet is functioning You must also have a working internet connection in order to use a remote tech service. This is because the tech will connect to your computer via the internet. High-speed connections are best, although the tech may be able to access your computer or at least walk you through a fix on a dial-up connection. Just make sure you call from a phone other than the line where the internet connection comes from. If you don’t have working internet at home, you may be able to go to a public place that offers wi-fi connections, such as the library or a coffee shop, just be aware that the connection may not be as secure. #3: Take down some notes before calling Take a few minutes to backward engineer the issue. When did it first occur and what were you doing at the time? Were there any other signs that lead up to the problem, such as slower speeds or odd pop-ups? Did you try to fix it yourself and what did you do? The more information you can provide the tech, the easier it is for them to pinpoint the problem. Make sure you can also clearly explain what is going on. If there is an error message, for example, make sure you write it down. #4: Be prepared to follow advice This means making sure all parts of the computer are accessible since you may be asked to unplug items from the back of the computer or check connections. It also means writing down any pertinent information provided by tech support. You may also need to give the technician remote access to your computer so that they can actually view the system from the inside and try to track down the problem. Finally, in some cases, the remote technician may be unable to fix the issue over the phone. In this case, they will typically refer you to a local repair shop or they will send out a tech to your home. Contact a remote tech support service for more help. Companies like Bask may be able to...

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3 Ways In Which IT Services Can Help Your Business

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IT services can supply you and your business with numerous benefits that range from helping your computer systems remain secure to managing your data in a sleek and efficient way. Throughout the course of this brief article, you will learn of just a few ways in which an IT service can help your business. Security Issues There’s no doubt that your business has information that should be passed between employees and management but should perhaps not be viewed by other eyes. This is especially the case if you’re dealing with sensitive data from outside clients that could potentially lead to a lawsuit if viewed by the wrong parties. An IT service will make sure that your data will safely travel from point A to point B, that proper encryption will be used to carry the data, and that would-be hackers will stay away from your system. Data Management An IT service team will make sure that you effectively manage the data that your business desperately needs to parse. There’s nothing worse than finding out that an important file that includes important data has been ravaged by a virus or has become corrupted. A sound IT system will take preventative measures that such things do not take place and, if they do happen, that they will do everything within their power to recover that data. IT service members are also great for when you find that you’ve made an honest mistake, such as recovering lost data when you’ve accidentally deleted an important file. Monitoring Your Server Side Transfers If you run a business in which there are server side transfers, like the use of shopping cart software on your website, an IT service branch can help make sure that it is running sound and efficiently. An IT service will most likely run a weekly diagnostic on your server side transfers to make sure that they are running efficiently. They can also provide management and other team members with support regarding such transfers. When it comes to lost time regarding such software, this can cost your business quite a bit. An IT service will ensure that it is running as efficiently as it possibly can and can pinpoint possible problems before they become an issue. If you’re running a business, especially one that deal with data issues, you can plainly see how IT services can help out all areas of your...

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Unusual Ways For A Parent To Use Their Home Intercom System

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A home intercom system is most often used to observe and speak to guests and delivery people who come to the front door of your residence. There are many other non-traditional uses for your residential intercom system; here are a few of them:  Play Music Throughout Your House – Intercom systems have an auxiliary input port that you can connect to a CD player or radio and play music or listen to talk radio in every room in your house. This is a great feature to use while you clean your house, do laundry, and attend to other household chores. This is also a good way to entertain your children when they are bored at home. If one of your family members does not want to hear the music in their room, they can turn the volume completely down on the intercom unit in their room.  Monitor Your Children’s Activities – You can keep tabs on your children by listening to them through your home intercom system while you are in another room of your house. You can hear what your children are doing in their rooms, whether it is watching TV, using their cell phone, or doing their homework. This is a good way to keep track of your children without constantly standing over them.  Care For An Elderly Parent Or Relative In Another Room Of Your House – You can also monitor the activities of an elderly parent or relative in another room of your house. This is a great way to make sure that an elderly parent or relative is safe and secure during different times of the day and night. Also, an elderly relative can appreciate hearing your familiar voice through your home intercom system to reassure them and allow them to feel that they are not alone.  Communicate With Your Intercom System Via Your Cell Phone – Many cell phones are able to directly connect with your intercom system to enable you to talk to a family member in a particular room of your house even when you are outside of your home. As all phones are different, check your cell phone manual to see how to do this. You can also call a technician to make sure that your intercom system and cell phone can easily communicate with each other.   A residential intercom system is a great communication tool for parents with young children and older relatives in their home. You can take full advance of all the traditional and non-traditional uses of your intercom system. With a little bit of forethought and maintenance, your whole family can be in continual communication via your home intercom system. For more information, check with companies like Alpine Electronics and...

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How To Maintain Your LED Television

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When your television goes down, you have one unhappy family. In fact, the television is still a centerpiece of the family room and, even with the competition from the internet, is a big draw for both entertainment and news. Your LCD television is a significant investment, and you can keep it and your family happy by practicing some basic maintenance. Heat and Humidity Too much heat can really harm your LCD set. You should keep it cool by placing it in the proximity of a room air conditioner or an HVAC vent in the summertime. Place it where it can always get adequate ventilation. Protecting it from humidity also helps to keep your television running properly and prevent it from sustaining damage from oxidization. Using a dehumidifier in humid climates is recommended.  Screen Care Properly cleaning your screen is essential to your set’s longevity. You should only clean it with a dry, soft cloth. Even using a paper towel can cause damage to the screen that cannot be repaired. You should never use any type of soap or even window cleaner on the screen. If you need something to help with the smears and fingerprints, buy a product that is specially formulated for this purpose. You can find these at stores that sell LCD televisions.  Power An LCD television needs to be turned off whenever it is not in use to protect the screen. Also, you need to be sure that your television is plugged into a source that offers a steady supply of electricity. When the current frequently fluctuates, you set may be damaged. If your home is often the victim of power outages, you need to connect it to a power stabilizer.  Video Games Some older video game consoles can actually cause your television to experience a phenomenon called “screen burn.” This problem occurs when one image remains too long on your LCD TV and partially remains there, even after the game console is removed and the television is restarted. You should check your user manual to see what protections your television has installed to prevent this problem.  You can keep your LCD television in excellent shape for years, but you do need to practice regular maintenance. You also need to place your set where it will remain cool and out of the way of people and pets. If you do experience a problem with your television, do not give up on it until you consult with a qualified television repair service. You can protect your financial...

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Is Your Business Website Ready For Ipv4 And Ipv6?

Posted by on 3:35 am in Uncategorized | Comments Off on Is Your Business Website Ready For Ipv4 And Ipv6?

Internet experts have been considering greater allocation for internet addresses due to the quick depletion of current IPv4 addresses since the days of dial-up. Maintaining an up-to-date website means you being aware of these kinds of changes happening on the web. Today, because of the depletion of IPv4 addresses, the design and introduction of new IPv6 addresses has erupted. Many websites are already making the changes necessary for their websites to support IPv6 while still being able to accept IPv4 as well. However, making sure you are ready for IPv6 is essential for you to maintain client relationships in the future. New Devices Will Connect To One Another With IPv6 Computers and mobile devices manufactured after 2011 are able to implement IPv6. You should know that older computers and devices used to access the Internet will be able to connect to websites and other devices still using only IPv4 address through a specially designed proxy system. However, your potential customers using newer devices will be unable to access your site if you only use an IPv4 address, so adding an IPv6 is a smart move. Contact your service provider for learning whether they have made accommodations for IPv6 addresses so you can make the switch. If your current provider is not ready for IPv6, you might consider the benefits of choosing one that is. IPv6 Addresses Offer Faster, More Secure Service As the world makes the switch to IPv6, everyone will benefit from its design because connections will be faster due to its design for packet efficiency during transmission of data. IPv6 will also have greater security because developers designed it with security as a top priority, a fact not true about the creation of IPv4. Some of the security features added to IPv4 as optional after its inception will be default features in IPv6. One example of greater security using IPv6 is data encrypted traffic. The data you send will be safer because of the greater security features because all packets of data will be protected instead of just portions of it. For many business owners, learning more about the technology they depend on for profits can be challenging. By hiring an experienced website designer and developer, however, you can always have someone you can contact for finding out the information you need for running an up-to-date, successful site. Your service provider can also help to provide you valuable details about...

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Flickering Lights? 2 Causes You Probably Didn’t See Coming

Posted by on 6:44 am in Uncategorized | Comments Off on Flickering Lights? 2 Causes You Probably Didn’t See Coming

If the lights in your home flicker whenever you turn them on, you may think that you have a problem with your electrical system. Although the electricity in your home can experience power fluctuations and other problems that cause flickering lights, sometimes, the real problem lies in the bulbs you use to light up your home. Here are two causes of flickering lights you didn’t see coming. Loose Caps on the Light Bulbs Light bulbs connect to your home’s electrical system through their caps. The caps cover the electrical wires in the bulb that transfer or receive electricity through the sockets in your ceiling or ceiling fans. Sometimes, the caps loosen up when they rust or become too old, which disrupts the electricity that flows through them. As a result, the light bulbs lose connection to the home’s electrical wiring and flicker off and on. To see if loose caps on your light bulbs are the causes of your flickering lights, follow the tips below: Turn off all the lights in your ceilings at their light switches. You want to the bulbs to cool down before you touch them. Select one light bulb to begin. Touch the cap to see if it moves, wobbles or comes off. If the cap does any of these things, change the bulb. Examine the inside of the socket. If it contains rust, make note to contact an electrician to change or repair the socket. The rust from your loose light bulbs can spread to the sockets over time. Complete steps 3-4 with the rest of the bulbs. After you complete the steps above, move to the next step. Wrong Size Light Bulbs in Your Lamps Using the wrong size light bulbs in your desk and wall lamps can cause the lights to flicker. Your lamps are designed to use bulbs in specific wattages and sizes to avoid overheating the elements and wires in the sockets. The overheating parts can cause power fluctuations in the home, as well as fires if they become too hot. You want to check the labeling inside each lamp to see if you have the right size, wattage and type of bulb in it. For example, if your desk lamp requires a 15-watt bulb to operate it safely, and you have a 25-watt bulb in it instead, switch out the bulbs right away. After you check and change the bulbs, wait 30 minutes. If the lights stop flickering, you successfully made the right changes. If the lights continue to flicker, contact an...

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Steps To Caring For Your Borescope

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If you utilize articulating borescopes throughout the course of any of your audio visual work, you will need to be sure that you are finding the best ways to care for them. Taking care of a borescope will require a certain measure of inspection, care and overall maintenance which will allow you to use it to the best of your ability whenever possible. If this is what you are looking for, take this information into account, so that you are best able to provide yourself with the valuable work that you need for these pieces of equipment to last.  Acquire The Right Protective Equipment For Your Borescope When it comes to getting the most out of your borescope, you will need to make sure you have the right protective equipment and practices which will allow you to get the absolute most out of it. Make sure that you purchase a protective storage case that is intended for the model that you own. You can purchase one from the manufacturer or a third party. Always keep it in this case whenever you are not using the borescope. Always be incredibly careful that you do not leave the borescope anywhere where it can be dropped onto a hard surface. Further, keep it protected from extreme changes in atmosphere, including dust, humidity and heat. Following some of these simple tips will go a long way in the care for your borescope. Learn To Clean Your Borescope If you want the borescope to last the long term, adhere to some tips that will help you keep it clean. Invest in some high quality isopropyl alcohol so that you can wipe down each and every optical surface. Use this alcohol, along with a soft cotton cloth, and use gentle and delicate strokes when cleaning the borescope. Inspect the borescope after each and every use to make sure that it is not developing any sort of fingerprints. The acid from a person’s finger can wear down the glass surface and cause the borescope to degrade before its time. Invest In Service From A Professional The best thing you can do for your borescope is to work closely with a maintenance and repair shop. In the same way that a photographer is constantly taking their high quality and high priced camera to a photo shop for maintenance, you will need to manage this care by allowing an audio visual professional to look after your borescope. They will provide ongoing maintenance that will be significant to the care of your equipment long run. This will allow you to continuously use it safely through the course of your work. Take these tips into account and make sure that you do all that you can to care for your...

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Three Reasons To Consider Upgrading To Printed Circuit Board Designed Equipment

Posted by on 5:04 pm in Uncategorized | Comments Off on Three Reasons To Consider Upgrading To Printed Circuit Board Designed Equipment

In the business world, longevity is one of the most important factors. Longevity isn’t just important when it comes to the manner in which the organization is operated, but it is also important when it comes to the equipment used throughout the business. A printed circuit board (PCB) is one equipment upgrade that can extend this type of benefit to your business. If you have been thinking about upgrading your electronic equipment to devices that use printed circuit boards to route signals, this is a good thing. Here are a handful of the reasons switching to a printed circuit board style is a switch you should consider making. Durability Compared to other design options, PCBs have an increased amount of durability. The main reason for this is the fact that all of the components are soldered to the board that they are designed on instead of simply attached with a fastening tool. Whenever the board is disrupted, intentionally or accidentally, you don’t have to worry about the board coming apart. The soldered design of a printed circuit board, as done by the PCB manufacturer, will give you the confidence that your board will last a significant amount of time.   Easier to Maintain PCBs are also easier to maintain. The design of the board includes an intricate labeling system, allowing you to pinpoint the exact location of every component. In the event of a malfunction, you typically need to follow the path of the signal to find the source of the problem. However, since most of the components aren’t exposed, without a roadmap, this can be very challenging. The labeling system on printed circuit boards provides a map, allowing you to quickly locate the source of the problem and correct it. Smaller Size Printed circuit boards contain all the electrical components of a traditional board, but on a much smaller scale. PCBs use electrical components that provide the same level of power as traditional units; they have simply been scaled down in size. By minimizing space, you can introduce more features on your board. Their smaller size allows you to include more components on your board than you could with traditionally sized models. This type of design can help increase efficiency and production within your organization. Compared to other design alternatives like wire wrapping, printed circuit boards can help you perform your tasks more efficiently, which is always good for business. Make certain you are making the right choice for your...

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Three Tasks That IT Services Provide To Help Small Businesses Save Time And Money

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If you are a small business owner, keeping costs down is one of the major challenges that you will have to face. Your IT infrastructure can be a major part of your costs, but managed IT services can help you keep these costs down. They can help you with things like implementing cloud services, managing hardware and other tasks that you need for your IT systems. If you want to save time and money where your IT is concerned, here are some things that managed services can help you with: 1. Installing And Managing Phone And Communications Systems One of the major IT costs for small businesses is phone and communications systems. Today, these systems are integrated into Internet services and IT infrastructure. A managed IT service can help small businesses with the installation of things like VoIP phone systems and other communications solutions such as conferencing and messaging systems. These systems can improve communications and save your business time and money.   2. Implementing And Managing Secure Business Data Storage Storing business data is also an important IT task that needs to be done. Not only do you want a cost-effective way to store your data, but you also want to keep your data secure and safe. This can be done by using technologies like colocation hosting. This is a way of storing data across a network of servers, which can help keep your business data secure and ensure that you always have access to it no matter what happens. Since it is usually stored at more than one data center, you will even be able to access your data when there is a natural disaster or other catastrophic problem that may affect one data center. 3. Managing Cloud Hosting Services And Maintenance Of Infrastructure Cloud hosting is another IT service that you may want to have for your business. Cloud hosting can be used for many things such as hosting websites. It can also be used for things like business applications and other business tools like CRM systems. It can give your business a robust and scale-able solution that can be scaled down to meet your businesses needs at any given time. Managed IT services can help you develop a cloud strategy to reduce costs and maximize business performance. These are some things that can be done to help save your business time and money. If you need help with the management of your IT infrastructure, contact managed IT service providers to get the help you need making your business IT more...

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